Digital Real Estate Social

Real estate is one of the most financially significant and emotionally complex decisions people make — yet digital experiences have historically optimized for information retrieval (i.e., home search) rather than intelligent and personalized guidance. In this talk, I’ll share how we are evolving from high-IQ systems that answer questions to agentic systems that demonstrate AQ (Agentic Quotient) and EQ (Emotional Intelligence). By combining deep, panoptic understanding of homes and users with advanced reasoning, planning, and tool use, we are building AI copilots that don’t just respond passively — they guide, anticipate, and act proactively. I’ll discuss the key technical challenges, and how we operationalize agentic AI in production, architect for trust in high-stakes decisions, and design experiences that transform the home journey from fragmented search into confident, personalized progression.